Frequently Asked Questions

Table of Contents

💳 Payment Issues

You don’t need a PayPal account to complete your purchase. Our checkout is powered by PayPal, but you can use any debit or credit card without creating a PayPal account.

Here’s how:

  1. Click the pay button.
  2. When the purchase window opens, choose the Payment method “Debit or Credit Card.” 
  3. Enter your details and complete your purchase.

This usually happens when your bank or credit card provider requires you to confirm the payment, especially since we’re based outside the US. 

What to do:

  1. Check if you received a text message asking you to confirm the payment.
  2. Try the payment again using a different browser or device.
  3. Contact your bank and inform them about the specific payment issue you are facing. This will allow your bank to provide any necessary assistance or clarification.

đŸŽ« FREE Ticket & VIP Ticket Information

Feature

đŸŽŸïž Free Ticket

⭐ VIP Ticket

📅 Access Type

⏳ Access to 4 – 5 pre-recorded interviews per day (June 16-18), each available for 24 hours ONLY (8 AM to 7:55 AM EST the next day).

 

♟ Instant & lifetime access to all interviews

đŸŽ„ Bonus Recordings from Each Speaker

❌ Not included

✅ Included

🔊 Private Podcast Feed

❌ Not included

✅ Included

📘 Summit Workbook & Transcripts

❌ Not included

✅ Included

🏅 CEUs / Certificate of Learning

❌ Not included

✅ Certificate of Learning for 10.5 Contact Hours for CEUs included

 

No, the Free Ticket does not include CEUs, or a Certificate of Learning, or proof of attendance.

If you’d like to receive CEUs, you’ll need to upgrade to the VIP Ticket.

Each day’s content is released at 8:00 AM EST and remains available for 24 hours — until 7:55 AM EST the following morning.

This schedule runs from June 16 to June 18.

🗓 Check out the Schedule Page to see which talks are coming up and add your favorites to your calendar.

You’ll have lifetime access to all course materials with your VIP Ticket.

Just remember — to earn your CEUs, you’ll need to successfully complete the assessment by May 31, 2026.

For more details on CEU requirements for your profession, check the “CEU Questions” section below.

The Free Ticket only gives you access to each day’s interviews for 24 hours. Once that window closes, the talks are no longer available.

However, with the VIP ticket, you’ll enjoy lifetime access to all the interviews from each day.

✅ CEU questions

No, the VIP ticket includes  contact hours for CEUs, but these hours are considered on-demand learning, not live.

Your certificate will be dated based on the day you complete the assessment. The deadline to complete the assessment is May 31, 2026.

  1. Complete all interviews, then follow these steps on the course platform to receive your certificate:

    1. Go to the final module called “Contact Hour Proof” and click the “Confirm” button to verify you’ve completed the entire course.
    2. This unlocks the Evaluation Module —  fill it out, submit it, and click “Continue.”
    3. The Assessment Module will then appear. Complete and submit the assessment.
    4. After successfully completing the assessment, you will receive a Certificate of Learning via email.

    📝 It is one assessment for the full hours. 

    👉 If you’re listening to the interviews via podcast, just be sure to log into the course platform after you’ve finished listening, to complete the remaining steps above.

  1. The checkmarks and progress bar may not always reflect your actual progress. These indicators track your progress based on whether you click “Continue” at the bottom of each page, so they might not always be fully accurate.

    👉 Don’t worry, we don’t rely on this feature to track your progress.

    To officially complete the course, please:

    1. Confirm your course completion in the Contact Hour Proof module.
    2. Submit the Course Evaluation.
    3. Successfully pass the Assessment.

    Once these steps are done, your Certificate of Learning will be emailed to you.

Holly Peretz is an AOTA Approved Provider of professional development.

This distance learning-independent course is offered at 1.05 CEUs, [introductory level, OT Service Delivery]. Course approval ID #12699 

Note: This is 10.5 hours of learning which AOTA counts as 1.05 CEUs out of the roughly 3 CEUs needed for the learning period (details are state-dependent)

The contact hours must be completed within the period of 06/01/25 until 05/31/26

AOTA CEUs are accepted by all US States for OT and OTA.

The assignment of AOTA CEUs does not imply endorsement of specific course content, products, or clinical procedures by AOTA

Holly Peretz, Dba Precision CPD is an approved ASHA CE Provider. 

This Introductory Level Course is registered for 1.05 ASHA CEUs and must be completed between 06/01/25 until 05/31/26

 

Dark Green: Pre-Approved | Light Green: In Application | Grey: Not Pre-Approved

This course is accredited for 10.5 distance learning Contact Hours (CEUs) for Physical Therapists and Physical Therapist Assistants, subject to the state-specific conditions outlined below. To receive CEU credit, the course must be completed between 6/1/25 – 5/31/26.

✅California (CA)✅ 
Holly Peretz has been approved as a provider of continuing education for Physical Therapists and Physical Therapist Assistants in California (CA) by Redefine Health Education, a recognized approval agency of the Physical Therapy Board of CA.

In addition to California, the states below are likely to accept courses approved by other state boards, pursuant to regulation. As regulations may change over time, please confirm current accuracy with your state board, eg. that they will accept courses approved by other state boards.

Alabama | Alaska | Arkansas | Colorado | Connecticut | Delaware | Georgia | Idaho | Indiana | Iowa | Kansas | Kentucky | Maine | Massachusetts | Michigan | Missouri | Montana | Nebraska | New Hampshire | North Carolina | North Dakota | Oregon | Pennsylvania
Rhode Island | South Carolina | Tennessee | Utah | Vermont | Virginia |Washington | Wisconsin | Wyoming

✅ Illinois✅
Holly Peretz is a licensed CE Sponsor for PT/PTA of the Illinois Department of Financial and Professional Regulation #216.000401

✅Florida and Oklahoma ✅
Holly Peretz is approved CE provider of the PT Board of Florida (#50-45414) and Oklahoma (#50-45414).
Approval number: 20-130128

✅New York ✅
“Inclusive Classrooms Summit: Mastering Push-In” has been approved in NY for 12.6 CHE’s  3/1/2025-2/28/2026. Participants must receive a certificate of completion from APTA New York in order to obtain Contact Hours. We submit this directly to New York on your behalf (every 30 days) and then manually send you the certificate for New York CEUs.

✅Mississippi, Mayland, Arizona and Washington DC ✅
This course is approved by New York APTA charter. This approval extends to the APTA in Mississippi, Maryland, Arizona and DC.
NY APTA approval ## NY 25-05-03

For other state queries please reach out to info@precisioncpd.com

While the course is not pre-approved by Ohio, you can submit it for approval by clicking on the “Individual Application” link.

 🔗 https://www.ohiopt.org/page/ContinuingEducation

 Please note: there is a $25 processing fee.

All the necessary documentation you will need for submission is included in the Introduction Module of your VIP course.

We have not submitted this course for pre-approval in New Jersey.

According to NJ PT guidelines:

If you are selected to participate in the continuing education audit, you can submit courses that have not been pre-approved by the Board and the Board will determine at that time (when you are audited) whether the course or courses meet the requirements as set for tin N.J.A.C. 13:39A-9 et seq. and may be granted credit. Courses that are not pre-approved by the Board are not guaranteed to be granted continuing education credit. You should not submit courses that are not pre-approved by the Board for the Board to review unless you are audited.

🔗 Source: https://www.njconsumeraffairs.gov/pt/Pages/FAQ.aspx 

We do have all the documents that you would need to submit in case of an audit (such as time ordered agenda, speaker resumes etc.) 

If the Professional Body you are registered with has not been mentioned above, you may be able to self-submit your proof of learning hours for recognition.

We recommend that you submit your final certificate of completion together with the learning objectives document 

We cannot guarantee approval and will not offer refunds if the course is not accepted by any specific body (not mentioned above). 

This course: Inclusive Classrooms Summit: Mastering Push-In #20-1301282  is registered on cebroker (provider: HOLLY PERETZ/PRECISION CPD, CE Broker Tracking # 50-45414, through the following boards: 

  1. Alabama State Board of Occupational Therapy
  2. Arizona Board of Occupational Therapy Examiners
  3. Florida Board of Occupational Therapy
  4. Florida Board of Physical Therapy Practice
  5. Georgia State Board of Occupational Therapy
  6. Kansas Board of Healing Arts – Occupational Therapy
  7. Louisiana State Board of Medical Examiners – Occupational Therapy
  8. National Board for Certification in Occupational Therapy 
  9. Oklahoma Board of Medical Licensure and Supervision – Occupational Therapy 
  10. Oklahoma Board of Medical Licensure and Supervision – Physical Therapy
  11. South Carolina Board of Occupational Therapy
  12. Tennessee Board of Occupational Therapy

Please note: We report ONLY for Florida PT every 30 days. For all other boards please register your attendance manually with ce broker after receiving your certificate

🔐 Course & Summit Access

  1. Go to the course login page and click “Forgot your password?”
  2. Check your Spam or Promotions folders if you don’t see the reset email.
  3. Once you reset your password, wait one minute before logging in — it may take a moment to activate.

Still stuck? Email us at info@precisioncpd.com and we’ll help you get access.

  1. Check your Spam, Promotions, or Junk folders. Look for emails from Holly / Precision CPD.
  2. If you find them, add us to your address book so future messages arrive in your main inbox.
  3. If you don’t see anything, it’s possible you entered a different email during checkout or made a typo. In that case, please contact us at info@precisioncpd.com so we can help.

  1. Work and school systems often block external emails.

    Here’s what to try:

    1. Check your Spam or Promotions folders.
    2. If you find our emails there, add us to your address book so future messages arrive in your main inbox.
    3. Check any “Other” or “Focused” inbox tabs or custom folders, that might have been set up
    4. Look for email filters or rules that may be redirecting messages.
    5. Reach out to your IT department, as office or school email systems often have strict filters.
       
    6. Add our sending email address (info@precisioncpd.com) to your contacts or safe senders list.
    7. Check if your email client is blocking images, as this could prevent proper delivery.

    If the issue continues, we recommend signing up again for the free ticket using your personal email address.

  1. Check your Spam or Promotions folders.
  2. If you find our emails there, add us to your address book so future messages arrive in your main inbox.
  3. Check any “Other” or “Focused” inbox tabs if you have them.
  4. Search your inbox for emails from our sender address (info@precisioncpd.com).

Still no luck? Try signing up again using a different email address.

🎙Podcast Access

When you signed up for the VIP ticket, you should have received an email from “Precision CPD (via HelloAudio)”. This email includes a “Start Listening” button that you need to click in order to pair the stream with your favorite podcasting app.

If you can’t find the email:

  • Check your spam or promotions folder.
  • Still missing? Email us at info@precisioncpd.com and we will reissue that email for you. 

  1. Spotify requires you to enter the code that you were given while connecting the stream, in order to unlock the feed. 

    Here is a walkthrough on how to do that:
    🔗 Spotify Setup for Private Podcasts

    If you have any issues finding the code, please let us know at info@precisioncpd.com, and we will resend the HelloAudio access link. 

    Note: Please make sure you use the same email address for Spotify as you did in Hello Audio. If that’s not possible, contact us and we’ll be happy to assist you.

Apple Podcasts organizes your shows a bit differently.

Try one of these methods:

  • Go to Library > Shows and then scroll until you find the “Play Conference”
  • Go to Search > type Play >  toggle Your Library 

Got questions? We want this process to be smooth and easy for you – feel free to reach out to info@precisioncpd.com if you need any help.